Terms & Conditions
Introduction
By accessing or using this website, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms and Conditions, you must not use our website.
Use of Website
This website provides general information about our medical practice, including guidance on booking appointments and ordering prescriptions. The information on this site is for patient support purposes only and does not constitute medical advice.
Booking Appointments via the Pippo App
Appointments are booked through an external smartphone application called Pippo. When choosing to book an appointment:
You will be redirected or instructed to download and use the Pippo application.
You acknowledge that Pippo is a third-party service not operated or controlled by our surgery.
You must agree to and comply with Pippo’s own Terms and Conditions and Privacy Policy, as they govern your use of their application.
We are not responsible for any issues arising from the use of the Pippo app, including but not limited to technical failures, data handling, or booking errors.
Ordering Prescriptions via the Pippo App
Repeat prescription requests may also be managed through the Pippo app. By using this service:
You understand that the ordering process is facilitated externally by Pippo.
You must follow Pippo’s Terms and Conditions, and all prescription requests remain subject to our clinical approval.
We accept no liability for delays, errors, or technical problems within the Pippo system.
Data Protection and Privacy
We take patient confidentiality seriously. Any personal data you provide directly through our website will be handled according to our Privacy Policy.
For any data submitted through the Pippo app:
Pippo is the data controller for information collected via their platform.
You should review Pippo’s Privacy Policy to understand how your information is collected, stored, and used.
We do not control or guarantee the security or handling of data processed by Pippo.
Third‑Party Services and Links
Our website may include links or references to third‑party apps or services such as Pippo. These links are provided for convenience only. We do not endorse, control, or take responsibility for:
Third‑party content.
Accuracy or availability of third‑party services.
Any issues arising from your use of those services.
Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of updated terms.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us directly via the contact details provided on our website.
